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These are the commonly asked questions that we receive relating to 3D Joint ROM and Dynamic Body Technology. Should you require further assistance, please do not hesitate to contact us to discuss further.

What iPad is required to run 3D Joint ROM? 

3D Joint ROM runs on any iPad from third generation and higher. Our intention is to keep our technology available to a broad market and not tie upgrades to the newest technology releases.

What warranties are in place for your Bluetooth sensors? 

Our sensors typically come with a 12 month warranty against malfunction. Should your sensor fail, our support team will review and replace should it be demonstrated that the sensor was not dropped or physically damaged.

What are your support hours? 

Dynamic Body Technology provides electronic support (e-mail / Skype) during the hours of 8:30 – 16:30 daily from Monday to Friday (South Africa). All Skype support calls to be booked 24 hours in advance. Support is offered on valid licenses